Returns and Refund Policy
We want you to be happy with your purchase from Second Skin Boutique. If you are not completely satisfied with your order, you have the right to return the goods within 14 days of receipt.
Return Period
The return period is 14 days from the day on which you or a third party designated by you received the goods.
Conditions for a Return
For a return to be accepted, the following conditions must be met:
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The item must be unworn, unused, and in its original condition.
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All tags must still be attached to the product.
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The item must be in its original packaging.
Return Process
To initiate a return, please contact our customer service via email. Please provide your order number and the reason for the return.
After reviewing your request, you will receive further information on how to return the item.
Refund
Once we have received and inspected your return, we will inform you about the status of your refund. If the return is approved, the refund will be processed using the original payment method.
Return Shipping Costs
The customer bears the cost of return shipping, unless the goods are defective or were delivered incorrectly.
Damaged or Incorrect Items
If you have received a damaged or incorrect item, please contact us immediately so we can find a solution.
Contact
If you have any questions about returns, you can contact us at any time:
Email: oul-borchardt@web.de